Automates appointment booking, confirmations, and reminders through WhatsApp, Instagram, and other chat platforms. Reduces missed appointments and frees up staff time while ensuring a seamless patient experience.
Customisable automated reminders sent to patients before their appointments — adjustable by timing, frequency, and message content.
"I'm here" check-in
Touchless patient check-in that confirms arrival and updates clinic staff automatically.
Pre-registration of new patients
Intelligent onboarding flow for new patients — collecting required data directly in chat instead of redirecting to external forms.
After-hours handling
Smart response system for patient inquiries received during lunch breaks or outside working hours.
Flexible time slot duration
Automatic adaptation of appointment slot duration based on service type, procedure complexity, or appointment category.
Smart schedule management
Flexible scheduling system that accounts for public holidays, staff days off, and special events — ensuring accurate availability across all booking channels.
Appointment management
Automated scheduling, rescheduling, and cancellation of patient appointments with real-time access to the clinic’s calendar.
General Inquiries (FAQ)
Automated handling of non-clinical patient questions about the clinic — such as location, hours, services, and contact details.
