Service Quality

The AI feedback and review manager

Collects NPS and post-visit feedback, encourages Google Reviews, and tracks patient satisfaction trends. Helps clinics grow reputation and maintain consistent quality across all branches.

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AI skills

Complaint management

Automated handling of patient complaints and incident reports — including classification, prioritisation, and escalation to the right clinic staff.

NPS monitoring

Collection and tracking of Net Promoter Score (NPS) to measure loyalty and overall patient perception.

Feedback surveys

Structured feedback on staff, communication, and clinic experience.

Google Review booster

Patient satisfaction check with selective Google review prompts to improve rating.